Terms of Service
PAYMENT RULES AND SECURITY, INFORMATION CONFIDENTIALITY
Payment by bank cards is processed through the Platron electronic payment service.
VISA, MasterCard, and Mir cards are accepted for payment.
The online payment service operates in accordance with the rules of Visa, MasterCard, and Mir payment systems, based on the principles of confidentiality and payment security. The most modern methods of verification, encryption, and data transmission over secure communication channels are used. Bank card data is entered on the secure payment page of Platron LLC.
On the bank card data entry page, you will need to enter the card details: card number, cardholder name, card expiration date, and the three-digit security code (CVV2 for VISA, CVC2 for MasterCard, Additional Identification Code for Mir). All required details are printed on the card itself. The three-digit security code is the three digits located on the back of the card.
You will then be redirected to your bank's page to enter the security code sent to you via SMS. If you do not receive the security code, you should contact the bank that issued your card.
Reasons for payment denial:
For questions regarding payment by bank card and other website-related issues, you can contact us at: +7 (499) 704-07-70.
The personal information you provide (name, address, phone number, e-mail, bank card number) is confidential and will not be disclosed. Your credit card details are transmitted only in encrypted form and are not stored on our web server.
Payment by bank cards is processed through the Platron electronic payment service.
VISA, MasterCard, and Mir cards are accepted for payment.
The online payment service operates in accordance with the rules of Visa, MasterCard, and Mir payment systems, based on the principles of confidentiality and payment security. The most modern methods of verification, encryption, and data transmission over secure communication channels are used. Bank card data is entered on the secure payment page of Platron LLC.
On the bank card data entry page, you will need to enter the card details: card number, cardholder name, card expiration date, and the three-digit security code (CVV2 for VISA, CVC2 for MasterCard, Additional Identification Code for Mir). All required details are printed on the card itself. The three-digit security code is the three digits located on the back of the card.
You will then be redirected to your bank's page to enter the security code sent to you via SMS. If you do not receive the security code, you should contact the bank that issued your card.
Reasons for payment denial:
- The bank card is not authorized for online payments. Please contact your issuing bank for details.
- Insufficient funds on the bank card. For information about the funds available on your card, please contact your issuing bank.
- Incorrect bank card details entered.
- The bank card has expired. The expiration date is typically indicated on the front of the card (month and year). For more details about your card's validity, please contact your issuing bank.
For questions regarding payment by bank card and other website-related issues, you can contact us at: +7 (499) 704-07-70.
The personal information you provide (name, address, phone number, e-mail, bank card number) is confidential and will not be disclosed. Your credit card details are transmitted only in encrypted form and are not stored on our web server.
REFUND POLICY
Cash refunds are not available for card payments. The refund procedure is governed by the rules of international payment systems.
To receive a refund to your bank card, you must complete the "Refund Request Form," which will be sent by the company to your email upon request, and send it along with a copy of your passport to support@busfer.com.
The refund will be processed to the bank card within 21 (twenty-one) working days from the Company's receipt of the completed "Refund Request Form."
For refunds related to erroneous transactions, please submit a written application with a copy of your passport and receipts/confirmations proving the incorrect charge. This application must be sent to support@busfer.com.
The refund amount will equal the purchase amount. The review period and refund processing begin from the Company's receipt of the Application and are calculated in working days excluding holidays/weekends.
SERVICE TERMS
The online store display contains information regarding service delivery, such as timelines, methods, and any other details necessary for a clear understanding of service receipt after payment with a card.
FLIGHT AND TRAIN SCHEDULES
Data provided by the Yandex.Schedules service.
CONTACT INFORMATION
Company Name:
Transportnaya Kompaniya Avtologistika LLC
Tax ID / Registration Reason Code: 1655299714 / 165501001
Primary State Registration Number: 1141690060511
Address: 115088, Moscow, internal territory of the municipal district Pechatniki, 2nd Yuzhnoportovy passage, 16, building 8.
Mailing Address: 115142, Moscow, P.O. Box 6.
Phone: +7 (495) 704-07-70
Additional Phone: +7 (925) 704-07-70
Email: info@busfer.com
Cash refunds are not available for card payments. The refund procedure is governed by the rules of international payment systems.
To receive a refund to your bank card, you must complete the "Refund Request Form," which will be sent by the company to your email upon request, and send it along with a copy of your passport to support@busfer.com.
The refund will be processed to the bank card within 21 (twenty-one) working days from the Company's receipt of the completed "Refund Request Form."
For refunds related to erroneous transactions, please submit a written application with a copy of your passport and receipts/confirmations proving the incorrect charge. This application must be sent to support@busfer.com.
The refund amount will equal the purchase amount. The review period and refund processing begin from the Company's receipt of the Application and are calculated in working days excluding holidays/weekends.
SERVICE TERMS
The online store display contains information regarding service delivery, such as timelines, methods, and any other details necessary for a clear understanding of service receipt after payment with a card.
FLIGHT AND TRAIN SCHEDULES
Data provided by the Yandex.Schedules service.
CONTACT INFORMATION
Company Name:
Transportnaya Kompaniya Avtologistika LLC
Tax ID / Registration Reason Code: 1655299714 / 165501001
Primary State Registration Number: 1141690060511
Address: 115088, Moscow, internal territory of the municipal district Pechatniki, 2nd Yuzhnoportovy passage, 16, building 8.
Mailing Address: 115142, Moscow, P.O. Box 6.
Phone: +7 (495) 704-07-70
Additional Phone: +7 (925) 704-07-70
Email: info@busfer.com
ORDER PLACEMENT
Order placement is available after signing the agreement and obtaining access to the personal account on busfer.ru.
On the website
Select the order type (transfer or rental), specify the start and end points of the route, the number of passengers, choose the suitable vehicle type, and place the order.
By email
Send an email to order@busfer.com with the pickup date, route description, number of passengers, and contact information for feedback.
Orders must be placed no later than 12 hours before the trip start time.
ORDER MODIFICATION AND CANCELLATION
To modify or cancel an order, call +7 (499) 704-07-70. Orders can be cancelled without penalty up to 24 hours in advance. Cancellations made less than 24 hours before the trip start time will incur a 100% penalty fee.
ORDER FULFILLMENT
1 (One) hour before the scheduled pickup time, you will receive the vehicle details and driver's contact information. If you cannot locate the driver, call +7 (499) 704-07-70 or +7 (925) 704-07-70.
PAYMENT
You can pay by:
FORCE MAJEURE
If any issues arise, please call +7 (499) 704-07-70 or +7 (925) 704-07-70.
Order placement is available after signing the agreement and obtaining access to the personal account on busfer.ru.
On the website
Select the order type (transfer or rental), specify the start and end points of the route, the number of passengers, choose the suitable vehicle type, and place the order.
By email
Send an email to order@busfer.com with the pickup date, route description, number of passengers, and contact information for feedback.
Orders must be placed no later than 12 hours before the trip start time.
ORDER MODIFICATION AND CANCELLATION
To modify or cancel an order, call +7 (499) 704-07-70. Orders can be cancelled without penalty up to 24 hours in advance. Cancellations made less than 24 hours before the trip start time will incur a 100% penalty fee.
ORDER FULFILLMENT
1 (One) hour before the scheduled pickup time, you will receive the vehicle details and driver's contact information. If you cannot locate the driver, call +7 (499) 704-07-70 or +7 (925) 704-07-70.
PAYMENT
You can pay by:
- Bank card on our website (Visa and MasterCard are accepted).
- Bank transfer. An invoice will be issued to you after order confirmation.
FORCE MAJEURE
If any issues arise, please call +7 (499) 704-07-70 or +7 (925) 704-07-70.
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